Garner Report – Microsoft Dominates Cloud Email in Large Public Companies but Shares the Rest With Google
12 Jan 2016
Key Findings
The cloud office market is still in an early stage of adoption with 13% of identified publicly listed companies using one of the two main cloud email vendors. The rest have on-premises, hybrid, hosted or private cloud email deployments.
Cloud email services from Google and Microsoft are in use by more than 25% of public companies in some countries and industries. Use of cloud email — even among highly regulated and sensitive industries — has reached at least 8%.
Among publicly listed companies, Microsoft leads overall with about 8.5% using its cloud email, while just under 5% use Google cloud email. Google popularity increases among smaller organizations while Microsoft leads in all segments, and especially so among larger organizations.
Microsoft is stronger in all regions, and most industry segments, among public companies. Google is more prevalent in Asia/Pacific as well as in industry segments where there is more competition and less regulation.
